Privacy Policy

This Privacy Policy describes how ContainerCraft Solutions, located at 411 University Avenue, Suite 200, Palo Alto, CA 94301, United States, collects, uses, and shares information about you when you use our website and services. Our data protection officer can be contacted at dpo@containercraft.solutions . We are committed to protecting your privacy and ensuring the security of your personal information. This policy is effective as of October 26, 2023.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you register for an account, subscribe to our newsletter, or contact us through our website.
• Usage Data: We automatically collect information about your interactions with our website and services, such as the pages you visit, the links you click, the searches you conduct, and the time you spend on our site. This data helps us understand how users engage with our platform and improve its functionality.
• Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, operating system, referring URL, and access times. This information is used for security purposes, such as detecting and preventing fraud, and for analyzing trends and administering the site.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your browser and remember your preferences. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. For more information, please review our Cookies Policy .

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to operate, maintain, and improve our website and services, personalize your experience, and provide customer support. This includes analyzing usage data to identify areas for improvement and developing new features to meet user needs.
• Communicating with You: We use your contact information to send you newsletters, marketing communications, and other information about our products and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
• Processing Transactions: If you purchase our products or services, we use your information to process your payments, fulfill your orders, and provide you with related support. We use secure payment gateways to protect your financial information.
• Ensuring Security: We use your information to protect our website and services from fraud, abuse, and other security threats. This includes monitoring user activity, detecting and preventing unauthorized access, and enforcing our terms and conditions.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, and other legal requests.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who help us operate our website and services, such as hosting providers, payment processors, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners to offer you joint products or services. We will only do so with your consent and will provide you with the opportunity to opt out of receiving communications from our business partners.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your personal information.

4. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect your personal information during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on privacy and security best practices.

Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by applicable law.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at privacy@containercraft.solutions . We will respond to your request within a reasonable timeframe.